Help Desk and Support

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We're Here for You!

When something goes wrong, or you just need a little help, the DoIT Help Desk is here for you, seven days a week. We can repair most computers and are an authorized warranty repair provider for Dell and Apple. Repairs happen right on campus.

We are here for you with:

  • Help Desk assistance with computing issues ranging from email to software to hardware issues
  • Immediate help to reset your password
  • Free virus detection and removal
  • Software support
  • Hardware troubleshooting and repair
  • Full installation, repair and data recovery services
  • Online self-help at the Help Desk KnowledgeBase is available 24/7

Learn more about DoIT Help Desk

Learn more about DoIT Repair Services

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Personal Store

Available to UW-Madison students, faculty, and staff with a NetID.

Departmental Store

Available to faculty, staff, and authorized purchasers with a NetID.

Family Store

Available to family members shopping for their student.

Need help choosing a store? Contact us!

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